OUR MISSION & VALUES
Experience the Charter Senior Living Difference
At Charter Senior Living, our mission statement and core values unite us in our purpose – and our passion. We strive to be a caring and compassionate leader within the senior living industry, but more importantly, our goal is to demonstrate that commitment to our residents … Every. Single. Day.
Mission
To Enhance the Human Spirit
Core Values
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
Residents
Residents always come first. The well-being and happiness of each person we serve is our highest priority. Whether direct caregiver or executive director, dining room server or registered nurse, our associates honor this responsibility and carry it out with the highest integrity.
Personalized Lifestyles
We don’t provide “standard” activities. Instead, our dedicated Life Enrichment teams build engagement programs based on residents’ interests, abilities and ideas.
Hospitality
Regardless of position or title, everyone’s job is to make each resident’s experiences more delightful.
Dining Excellence
Our culinary team is committed to creating the experiences residents want. We serve healthy, gourmet meals using locally sourced ingredients when possible. From the dining director to chef, host or hostess to our servers, everyone contributes to the residents’ satisfaction.
Flourish℠ Memory Care
We provide specialized training to ensure our Memory Care staff is equipped to serve residents within our one-of-a-kind program, which is based on the best practices and most respected thought leaders in the industry.
