What We Believe:

We believe … A strong and positive culture results in more satisfied team members. That’s why we work so hard to create environments where associates feel they have meaning and purpose in their careers.

We believe … Culture begins with a strong vision and aligned operational approach. Our vision (and mission) is to enhance the human spirit of every life we touch – especially our associates. So every program we create, every policy we put into place, every decision we make, we ask ourselves: Does this align with our vision and mission?

We believe … Great culture involves embracing change and welcoming innovation. We go to extraordinary lengths to continually update our policies and approaches to ensure greater staff engagement and a more satisfying work experience.

We believe … In creating an inclusive and equitable environment where all associates are empowered to do their best work.

We believe … Mutual respect inspires a more courteous and kinder work environment, which leads to more satisfying and positive interactions.

We believe … Teamwork encompasses collaboration, communication, and respect among team members. When we support each other, we get more done and feel happier while doing it.

We believe … Recognition and thanks for the contributions of others creates a culture of appreciation.

We believe … Always do the right thing, because associates are motivated to work at a company they’re proud of.


Hear What Our Associates Say About Our Culture.

“The Charter Senior Living culture is carried out by the leadership team every day. There is an emphasis on family and associate appreciation … it’s something we feel every day.”
– Allison Yancy, Residences at Wellpoint

“How do I describe the Charter culture? Supportive, encouraging, caring – and fun.”
– Jim Britt, Charter Senior Living of Bowling Green

“Charter supports us in every way because what we do truly makes a difference … I can’t think of anything more rewarding.”
– Alda Tole, Cottages of New Lenox

Hear from Our COO